
General
Kroll Background America, Inc. (“Kroll”) respects your concerns regarding maintaining the privacy of your personal data that is submitted to us. This Privacy Policy covers all the information practices of Kroll and describes the principles Kroll will follow with regard to all information submitted to Kroll in connection with the services we provide. These principles will be implemented by all Kroll personnel regardless of their location. All data shall be collected, stored and used in compliance with the Fair Credit Reporting Act (“FCRA”) and other state and federal applicable law. This Privacy Policy applies only to Kroll Background America, Inc. and does not apply to data collected by Kroll, Inc., or by any of the subsidiaries of Kroll, Inc. other than Kroll.
Kroll Is Committed to Protecting your Personal Information
Kroll acknowledges both the duty of trust and care in maintaining the privacy of your personal information which we collect and store and our legal obligations as a consumer reporting agency.
Use and Transfer of Information
Kroll is provided with personal information in connection with our background screening and fraud solutions services. In connection with our providing these services, Kroll may, in some instances, employ other companies and individuals, as our subcontractors, to perform functions on our behalf. All such contractors are contractually obligated to use and maintain the confidentiality of personal information in a manner consistent with this Privacy Policy. These companies may not share any such information with any third party. Except as described in this Privacy Policy, we will not use or otherwise disclose any of the personal data that you provide or that we collect from third parties or other sources.
Confidentiality
Kroll will use our best efforts to insure that no unauthorized parties have access to any of your information. We will never sell or provide your personal data to a third party, except as stated in this Privacy Policy, without your express consent. We may, however, disclose personal data in response to a court order or other legal obligation.
Accuracy
Kroll makes every effort to ensure that the data we receive, collect, and store about you is as accurate as possible. However, Kroll does not vouch for, and is not responsible for, incomplete, inaccurate or not current data about you that may be supplied to Kroll by a third-party source.
Access
You have the right to access any reports Kroll produces and maintains about you. You may contact Kroll by utilizing the contact information at the end of this Privacy Policy, at any time to determine whether we hold any personal information about you and to obtain access to that information. We will only afford you access to your data upon proof of identification that you are the individual who is entitled to request access. We will mail a copy of such information within seven (7) days.
Security
Protecting your confidential information is our business; therefore, Kroll takes all appropriate measures to assure the security of your personal data. Kroll uses advanced encryption technology – 128-bit Secure Socket Layer (SSL) - to keep personal information and data secure from unauthorized access. All data is stored on our servers in a secure, encrypted manner. Access to those servers is strictly limited to network administrators and other authorized personnel of Kroll, who have been trained to protect against loss, misuse, unauthorized access, disclosure, alteration or destruction of personal data under Kroll’s control. We take pride in our technology and our security policies.
Disposal
Kroll disposes of all personal information in a secure manner that protects against unauthorized access to data pursuant to Federal Trade Commission guidelines.
Kroll is a member of the Better Business Bureau and the Better Business Bureau Online Privacy Seal Program. The Better Business Bureau is available for resolving disputes between you and Kroll. To file a complaint with respect to the privacy practices of Kroll, you may visit the Better Business Bureau web site at www.bbbonline.com
For More Information: JoAnn Tumey, Vice President Global Risk Management
Kroll Background America Inc.
100 Centerview Drive, Suite 300
Nashville, TN 37214
615-320-9800
Fast Facts
We have compiled data from eight well-respected organizations that speak to the scope of identity theft and the cost incurred by organizations and consumers dealing with the aftermath.
Your Identity Is Your Business. Protecting It Is Ours.